Privacy Policy
This document explains how we process your personal data in accordance with the GDPR and Czech law.
Data Controller
Your personal data is processed by the controller listed below.
- Name: PARMAL – Painting & Coating
- Company ID: 12345678
- Email: info.parmal@gmail.com
- Phone: +420 606 164 776
What data we process
- Identification and contact data (name, email, phone, address).
- Inquiry and communication data (form content, requirements, attachments).
- Technical/operational data (IP, logs, cookies – see Cookies section).
- Billing and contractual data required for performance and accounting.
Purposes, legal bases and retention
Handling inquiries and communication
Legal basis: Performance of a contract / steps prior to entering a contract (Art. 6(1)(b) GDPR).
Retention: For the negotiation period and 1 year thereafter.
Contract performance and accounting
Legal basis: Legal obligation and contract (Art. 6(1)(c) and (b) GDPR).
Retention: For statutory periods (e.g., accounting records 5–10 years).
Customer support and service quality
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
Retention: For the relationship duration and a reasonable period after.
Marketing communication (email/phone) based on consent
Legal basis: Consent (Art. 6(1)(a) GDPR).
Retention: Until consent is withdrawn.
Recipients
IT and cloud providers, accounting, and contractual partners necessary for order fulfillment. All bound by confidentiality and DPAs.
Transfers outside the EU
Not typical. If necessary, only with appropriate safeguards (e.g., Standard Contractual Clauses).
Retention periods
We retain personal data only for the period necessary for each purpose or as required by law.
Your rights
- Right of access, rectification and erasure.
- Right to restriction of processing and to object.
- Right to data portability.
- Right to withdraw consent at any time.
- Right to lodge a complaint with the Data Protection Authority.
You can exercise your rights via the contacts listed above.
Cookies
We use necessary cookies and, where applicable, analytics/marketing cookies based on your consent. See the cookie banner for details.
Marketing
Commercial communications are sent in line with the law and your consent. You can unsubscribe anytime.
Security
We implement appropriate technical and organizational measures to protect data against misuse or loss.
Automated decision-making
We do not carry out profiling or automated decisions with legal effects.
Changes to this Policy
We may update this Policy from time to time. We will publish the new version on this page.
Contact
For questions regarding personal data processing, use the contacts provided above.